DESCRIPTION:
ABOUT THE ROLE
Are you looking for an international career opportunity in Spain? Join Foundever as a Dutch Customer Service Agent and become part of a multicultural and dynamic team in Málaga, Madrid, Sevilla, or Barcelona.
We are looking for motivated and customer-oriented professionals with a native or fluent level of Dutch and a good level of English.
YOUR RESPONSIBILITIES
• Provide customer support via phone, email, chat, and social media
• Handle customer inquiries efficiently and professionally
• Deliver accurate information and solutions following company procedures
• Ensure a positive customer experience in every interaction
• Maintain quality standards and productivity goals
• Work collaboratively with your team and management
YOUR PROFILE
• Native or fluent Dutch (C1/C2)
• Good command of English (B2-C1)
• Previous customer service experience is a plus
• Strong communication and problem-solving skills
• Positive attitude and customer-focused mindset
• EU citizenship or valid work permit for Spain
• Availability to work on-site in Málaga, Madrid, Sevilla, or Barcelona
WHAT WE OFFER
• Full-time contract
• Competitive salary
• Career development opportunities in an international company
• Modern office environments in top Spanish cities
• Multicultural and supportive workplace
• Employee referral program
• Language learning opportunities
• Employee discounts and team activities
WHY SPAIN?
Enjoy an excellent work-life balance while living in one of Europe’s most attractive destinations. From sunny weather and international communities to vibrant city life and great food, Spain offers the perfect environment for your next career step.
LOCATIONS
• Málaga
• Madrid
• Sevilla
• Barcelona
JOIN #FOUNDEVERLIFE
At Foundever, we believe employee experience drives customer experience. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Apply now and start your next professional adventure in Spain.
